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Telephone: 01307 462347

COVID-19 & Ford Care Code at Glenford

LATEST UPDATE:  We are open again as normal from the 5th April.

Here at Glenford customer care is our priority.

We have the safety and wellbeing of our customers and staff foremost in our minds.

To enable this we at Glenford are adhering to the Ford Care Code in our dealership and in all our departments.

The details of which are set out below. If you have any queries with regards to this please do not hesitate to call.

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Registered Office: The Forfar Motor Company Ltd, T/A Glenford, Kirriemuir Road, Forfar, DD8 3TG.
Registered in Scotland No. 87382

Financial Disclosure:
Glenford are a credit broker and not a lender.  ICO Number: ZA823119. We are Authorised and Regulated by the Financial Conduct Authority FCA No: 669992
Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number
of carefully selected credit providers who may be able to offer you finance for your purchase. 
We are only able to offer finance products from these providers.
We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them.
The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

We are committed to better supporting, and taking into account the needs of customers who make us aware that they are vulnerable (as per Financial Conduct Authority's definition).

Please note if you wish to complain we would always like to try and resolve any issue at first point of call and we endeavour to provide the best possible customer service at all times. If you do wish to complain then please contact the dealership by phone, email or in person. If your complaint cannot be resolved you have the right to register with the Financial Ombudsman Service on 0800 0234567 or email; complaint.info@financial-ombudsman.org.uk